Terms of Use

THIS CONSTITUTES A LEGAL AGREEMENT BETWEEN YOU AND ULMER CONSULTING LTD. dba THE LU METHOD (“The LU Method”). PLEASE READ CAREFULLY BEFORE USING THE LU METHOD WEBSITE OR SERVICES.

LAST UPDATED: SEPTEMBER 28, 2021

These Terms of Service (“Terms of Service”), including the Customer Agreement attached as Schedule “A” to these Terms of Service (the “Agreement”) govern your relationship with THE LU METHOD and any subsidiaries thereof (“THE LU METHOD”, “our”, “us”, “we”), including, but not limited to your use of the THE LU METHOD website located at www.thelumethod.com (the “Site”), your booking and purchase of THE LU METHOD Subscriptions, your right to cancel any purchases of THE LU METHOD Subscriptions, your purchase of merchandise and apparel, your communication with THE LU METHOD, your use of and attendance at THE LU METHOD studios (“Studio(s)”), and all services we provide in connection with the above (collectively, the “Services”).
If you choose to purchase THE LU METHOD Subscriptions online, Schedule “A” to this Agreement sets out the rights you are entitled to under consumer protection laws to cancel that purchase.

By visiting and/or using the Site and/or utilizing any of our Services, you signify your agreement to be bound by the Terms of Service and you agree that we may collect, use and disclose your personal information as described in our Privacy Policy. If you do not agree to the Terms of Service or our Privacy Policy, please do not use the Site or our Services.

When you visit or use our Site, or communicate with THE LU METHOD via email, you are communicating electronically. You will receive communications from THE LU METHOD electronically in accordance with the consent that you provide to us. THE LU METHOD will communicate with you by email or by posting notifications on our Site. You understand and agree that all agreements, notices, disclosures and other communications that THE LU METHOD provides electronically, satisfy any legal requirement that such communications be in writing.

We may modify, revise or update the Terms of Service at any time by updating this posting. Each time you use the Site, the version of the Terms and Conditions then posted will apply to that use, so you should check this page each time you use the Site.

Website Terms of Use

Ownership
The contents of this Site are owned by THE LU METHOD or are made available to you by THE LU METHOD under license from a third party. While we are allowing you access to the Site, you acknowledge that your use of the Site is governed by applicable copyright, trademark or other intellectual property laws. You have the right to view, electronically copy, and print in hard copy portions of the Site for the sole purpose of booking rides, making purchases, or other personal use. Any other use of materials on the Site, including modification, distribution, or reproduction for purposes other than those noted above, without the prior written permission of THE LU METHOD is strictly prohibited.

You agree that the contents of this Site may not be copied or scraped for commercial use or distribution, or modified or posted to other websites, without our prior consent. We do not grant any express or implied right to you to any of the content of this Site under any intellectual property laws including, without limitation, patent, copyright or trademark, or otherwise. Your unauthorized use of the Site or the contents of this Site may violate applicable laws and we reserve all rights to pursue any remedy we may choose.

Security Rules
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation: (a) accessing data not intended for you or logging into a server or account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; or (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus, cancelbot, Trojan horse, worm or other harmful or disruptive component to the Site, overloading, “flooding”, “spamming”, “mailbooming” or “crashing”. Violations of any system or network security may result in civil or criminal liability.

You are prohibited from posting to the Site or transmitting to or from us any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other materials that violate any law.

We will investigate occurrences that may involve such violations and may involve, and co-operate with, law enforcement authorities in prosecuting users who are involved in such violations.

Non-Solicitation Policy
The sender of any communications to this Site or otherwise to us shall be responsible for the content and information contained in such communications, including its truthfulness and accuracy.

In your communications with us or postings on the Site, please keep in mind that we do not seek any unsolicited ideas or materials for products or services, or even suggested improvements to products or services (collectively, “Unsolicited Ideas and Materials”). We shall be free to use or copy all or a portion of any Unsolicited Ideas and Materials you post on the Site or send to us, including any ideas, inventions, concepts, techniques or know-how disclosed, for any purposes. Such purposes may include disclosure to third parties and/or developing, creating and/or marketing goods or services.

Any personal information included in electronic communications to this Site is governed by our Privacy Policy.

Links to Other Websites
Our Site may provide links or references to websites operated by third parties. These third-party websites are not governed by the Terms of Service but by other policies that may differ from the Terms of Service. In visiting any third-party websites, whether linked to this Site or otherwise, you do so at your own risk and you assume all responsibility in that regard. We make no representations or warranties regarding, and do not endorse, any third-party website or any content in such website. We encourage you to review the terms of use of each website visited before using those websites.

No Warranties / Limitation of Liability
The Site is provided on an “as is” and “as available” basis and you are using it at your own risk. We make no representations or warranties, express or implied, about the Site or its contents including, without limitation: any warranties as to the operation, availability or stability of the Site; any warranties as to the accuracy, completeness or timeliness of its contents; any warranties as to the merchantability or fitness of any such information or content for any particular purpose; or any warranties as to non-infringement of any rights, including, without limitation, intellectual property rights and including the transmission of any such content from the Site to you. Any implied warranties, whether statutory or otherwise, on any such matters are hereby expressly excluded to the full extent permitted under applicable laws.

In accessing this Site or any other you assume all risk associated with any viruses, worms, Trojan horses and other destructive items. You should take any necessary precautions before you access this Site in respect of any such potential risks.

In no event will we be liable to you or any other person or entity for any kind of loss, damages or injury arising directly or indirectly out of the use or unavailability of this Site, even if we have been advised by you of the possibility of such loss, damages or injury.

Purchasing THE LU METHOD Subscriptions and Gift Cards
You can purchase THE LU METHOD Subscriptions and Gift Cards online on the Site. To purchase THE LU METHOD Subscriptions online, you will first need to create an Account on the Site (as described above). If you are already registered, simply log in to your Account. You must also review and agree to the Customer Agreement attached as Schedule “A” to these Terms and Conditions.

In order to access THE LU METHOD content on the Site, you must first purchase a THE LU METHOD Subscription. Once you buy your THE LU METHOD Subscription, you can then view THE LU METHOD content. THE LU METHOD Subscriptions, as well as the current prices for THE LU METHOD Subscriptions are described on our Site. Please note that THE LU METHOD Subscriptions expire at different times; the expiration dates are set out in the Customer Agreement attached as Schedule “A”.

THE LU METHOD Subscriptions and Automatic Renewal
Your THE LU METHOD Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the subscription trial period. You will be charged through your THE LU METHODstore account. See pricing on the THE LU METHOD website and App for the amount charged. Any unused portion of a free trial will be forfeited when the trial ends and subscription is purchased.

Prices for THE LU METHOD Subscriptions are subject to change. However, THE LU METHOD will honour any THE LU METHOD Subscription that you have purchased, regardless of whether there has been a price increase since your purchase.

In addition to THE LU METHOD Subscriptions, you can also buy Gift Cards. Gift Cards do not expire. Once a THE LU METHOD Subscription is purchased using a gift card, the THE LU METHOD Subscription will expire, just like any other THE LU METHOD Subscription you buy. See the Customer Agreement attached as Schedule “A” for the expiration dates.

Registering a User Account
In order to purchase THE LU METHOD Subscriptions, you must create a user account (“Account”) by selecting a Username and a password. You agree and understand that you are responsible for maintaining the confidentiality of your Username and Password. Your Username and Password, together with any other user information you provide, form your “Profile Information” and allow you to access your Account. You agree to provide true, accurate, current and complete information about yourself, and you may not misrepresent your Profile Information.
You agree not to disclose your Password to any third party. You are solely responsible for all activities that occur under your Account or under your Profile Information. If you become aware of any unauthorized use of your Account or Profile Information, you are responsible for notifying THE LU METHOD immediately.

By providing us with your e-mail address, you agree to receive all required notices electronically, to that e-mail address. It is your responsibility to update or change that address, as appropriate.

Should you request to delete your Account, your Account will be fully deleted and will not be accessible for reactivation.

Use of the Site by Minors
If you are under the age of majority in the province or location you reside in which you are using the Site (a “Minor”), THE LU METHOD does not accept the online registration by Minors; please do not attempt to register on the Site if you are a Minor.

General Terms of Service

Indemnity
To the full extent permitted by applicable law, you agree to defend, indemnify and hold harmless THE LU METHOD, its affiliates and subsidiaries, and each of their employees, officers, directors, consultants, affiliates, subsidiaries, shareholders, related entities and agents from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of the Site or your breach of the Terms of Service. We shall provide notice to you promptly of any such claim, suit, or proceeding and may choose in our sole discretion to assist you, at your expense, in defending any such claim, suit or proceeding.

Miscellaneous
This Site is controlled and operated by THE LU METHOD from its offices in the Province of British Columbia, Canada. These Terms of Service are governed by and construed in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein, without regard to rules relating to conflict of laws. Any action relating to the Terms of Service must be brought in Vancouver, British Columbia, Canada and you irrevocably consent to the jurisdiction of such courts.

These Terms of Service constitute the sole and entire agreement between you and THE LU METHOD with respect to the Site. The Terms of Service supersede any other agreement, whether oral or in writing, and render any other agreement regarding the Terms of Service of the Site null and void.

If any provision of the Terms of Service shall be declared unlawful, void or for any reason, unenforceable, then that provision shall be deemed severable from the Terms of Service and shall not affect the validity and enforceability of any remaining provisions.

You agree that this agreement is specifically enforceable by THE LU METHOD by injunctive relief and other equitable remedies without proof of monetary damages. You further agree that if THE LU METHODdoes not exercise or enforce any legal right or remedy which is contained in these Terms of Service (or which THE LU METHOD has the benefit of under any applicable law), this will not be taken to be a formal waiver of our rights and that those rights or remedies will still be available to THE LU METHOD.

Schedule “A”

THE LU METHOD CUSTOMER AGREEMENT

THIS CONSTITUTES A LEGAL AGREEMENT BETWEEN YOU AND THE LU METHOD. PLEASE READ IT CAREFULLY.

This Customer agreement (“Agreement”) is a legally binding Agreement between ULMER CONSULTING LTD. dba THE LU METHOD (“THE LU METHOD”, “our”, “us”, “we”) and you (“you” or “your”) and applies to and governs your purchase of a THE LU METHOD Subscription, your rights to cancel your purchase of THE LU METHOD Subscription, your communication with THE LU METHOD, your use of the THE LU METHOD Site, and all services we provide in connection with the above (collectively, the “Services”).

When you visit our website located at www.thelumethod.com (the “Site”), or communicate with THE LU METHOD via email, you are communicating electronically. You will receive communications from THE LU METHOD electronically in accordance with the consent that you provide to us. THE LU METHOD will communicate with you by email or by posting notifications on our Site. You understand and agree that all agreements, notices, disclosures and other communications that THE LU METHOD provides electronically, satisfy any legal requirement that such communications be in writing.

Ability to Enter into this Agreement
In order to enter into this Agreement, you must have reached the legal age of majority in your province of residence and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations and warranties set forth in this Agreement, and to abide by and comply with this Agreement. It is your responsibility to ensure that you are legally eligible to enter into this Agreement under any laws applicable to you in your province of residence or otherwise. If you accept this Agreement, you represent that you have the capacity to be bound by it.

If you are at least twelve (12) years old and under the age of majority in the province where you would like to attend a ride at one of our Studios, you must have your parent or legal guardian read this Agreement and agree to it on your behalf in person at the Studio. We do not accept the online registration of individuals who are under the age of majority. Minors who meet the minimum age requirement of twelve (12) years old, the minimum weight requirement of 110 pounds (50 kilograms), and whose parent or guardian has signed a waiver form in Studio (as described below), may sign up for classes online.

Term of Agreement / Cancellation & Refund Policy
THE LU METHOD Subscription options will renew indefinitely unless cancelled by the Customer. By purchasing a THE LU METHOD Subscription, you agree to make the monthly payments as set out in the THE LU METHOD Subscription description on the Site for the duration of the term of the THE LU METHOD Subscription or until cancelled by yourself or at your request. There are no cancellations and no refunds of THE LU METHOD Subscription payments, unless required by law (including as set out below under the heading “Your Cancellation Rights Under Consumer Protection Law”).

Each time you purchase a THE LU METHOD Subscription, you enter into a new Agreement with THE LU METHOD. You must enter into this Agreement before you can purchase any THE LU METHOD Subscription that costs more than $50. THE LU METHOD Subscriptions must be prepaid. There are no cancellations and no refunds of ride payments, unless required by law (including as set out below under the heading “Your Cancellation Rights Under Consumer Protection Law”).

THE LU METHOD Subscriptions may not be transferred or shared.

Your Cancellation Rights Under Consumer Protection Legislation
The following applies if you have purchased and paid for in advance a THE LU METHOD Subscription for over $50:

You may cancel this Agreement at any time during the period that ends ten (10) days after the later of the day you receive a written copy of the payment receipt, which acknowledges that you have read the Agreement, and the day all the Services are available. You do not need to give THE LU METHOD a reason for cancelling during this 10-day period.

In addition, there are grounds that allow you to cancel this Agreement. You may also have other rights, duties and remedies at law. For more information, in British Columbia you may contact the Consumer Protection BC.
To cancel this Agreement, you must give notice of cancellation to THE LU METHOD, at the address as set out in the Agreement, by any means that allows you to prove the date on which you gave notice.
If you cancel this Agreement within the 10-day period, THE LU METHOD has fifteen (15) days to refund any payment you have made and return to you all goods delivered under a trade-in arrangement (or refund an amount equal to the trade-in allowance).

Purchasing THE LU METHOD Subscriptions
In order to be eligible to view online content, you must first purchase a THE LU METHOD Subscription. Once you buy your THE LU METHOD Subscription, you can then view online content. THE LU METHOD Subscriptions offered online, as well as the current prices and expiration dates are attached as Appendix A to this Agreement and are described on our website located at www.thelumethod.com (the “Site”).

You can purchase a THE LU METHOD Subscription online. To purchase online, you must create a user account on the Site as described in the Terms or Service, or if you are already registered, simply log in to your account.

Expiration Dates
THE LU METHOD Subscriptions are valid from the date of purchase (the Activation Date), until the same date of the next month when the THE LU METHOD Subscription will renew unless cancelled. THE LU METHOD Subscriptions expire according to the terms on the Site.

In addition to THE LU METHOD Subscriptions, you can also buy Gift Cards as described in the Terms of Service. Gift Cards do not expire. Once a THE LU METHOD Subscription is purchased using a gift card, the THE LU METHOD Subscription will expire as set out above.

Pricing
Prices for THE LU METHOD Subscriptions are subject to change. However, we will honour any THE LU METHOD Subscription that you have purchased, regardless of whether there has been a price increase since your purchase. We currently accept payment by Visa, MasterCard and American Express. You must first pay for THE LU METHOD Subscription in order to view online content.

Agreement of Release and Waiver of Liability & Acceptance of Risk
Please read carefully. This is a legal document that affects your legal rights.

Before beginning any services with THE LU METHOD, you must agree to the Release of Liability Agreement, a link to which is found on the Site. By purchasing a THE LU METHOD Subscription and taking part in any THE LU METHOD content, you will waive certain rights, including the right to sue, so please read it carefully and discuss with your attorney or advisors before signing.

Prior to participating in any exercise program or activity, you should seek the advice of your physician or other qualified health professional. You agree that THE LU METHOD assumes no risk or liability for your participation in the activities and that you participate at your sole discretion and risk

This Release of Liability Agreement (the “Release”) is executed in favor of THE LU METHOD, a Vancouver based company, its subsidiaries, its members, officers, employees, independent contractors, volunteers, and agents (collectively, “THE LU METHOD”).

The Release is as follows:
In consideration of the permission to use the facilities, equipment, services, premises, products, instruction and advice provided at THE LU METHOD today and at any time in the future, I understand and agree to and freely, voluntarily and without duress execute this Release under all of the following:

Assumption of Risk
I understand that any physical activity carries with it an inherent risk of injury. Exercise classes may involve strenuous exertions of various muscles placing stress on the muscles, bones, and joints. Cardiovascular training may involve sustained physical activity placing stress on the heart, arteries, and blood pressure. Risk of injury may be minor such as soreness, sprains, strains, and bruises, or serious such as heart attack, stroke, paralysis, and death. I fully understand these risks and agree to assume all risk of injury or illness associated with exercise whatever the cause or injury.

Waiver and Release of Liability
I voluntarily and knowingly agree on behalf of myself, my spouse or partner, my heirs, personal representative, assigns, and anyone else claiming by or through me to release, waive, and forever discharge and hold harmless THE LU METHOD, its directors, members, owners, employees, independent contractors, volunteers, agents, assigns, and all others associated with them (collectively “all others”) from all liability from any and all claims, demands, or lawsuits arising from the acts, failure to act, or conduct of any of them arising from their negligence (whether ordinary or gross), negligent training or supervision, breach of duty, or any other theory of legal liability whether in law or in equity for any physical or emotional injury or illness suffered by me (including death) arising from my attending THE LU METHOD or using its equipment, facilities, services, products, and/or premises; and any damages to, loss of, or theft of my property.

Indemnification and Hold Harmless
I agree of behalf of myself, my spouse or partner, my heirs, personal representative, assigns, and anyone else claiming by or through me to indemnify and hold harmless THE LU METHOD and all others by voluntarily agreeing to pay all costs and attorney fees they incur in investigating and defending a claim or lawsuit if such claim or suit is withdrawn, or if a court determines for whatever reason (including the enforceability of this agreement) that THE LU METHOD are not liable for the injury or loss.

I understand that THE LU METHOD does not assume any responsibility for or obligation to provide financial assistance or other assistance, including but not limited to medical, health, or disability insurance in the event of injury or illness.

Medical Treatment. I hereby release and forever discharge THE LU METHOD from any claim whatsoever which arises or may hereafter arise on account of any first aid, treatment, or service rendered in connection with my use of the facilities, equipment, services, premises and products provided at THE LU METHOD.

I understand that it is my duty to visit with a doctor or health care provider before beginning any exercise routine or class at THE LU METHOD and that it is my responsibility to disclose any and all medical conditions or illnesses. Failure to do so does not create any cause of action against THE LU METHOD.

I expressly agree that this Release is intended to be as broad and inclusive as permitted by the laws of the province of British Columbia, and that this Release shall be governed by and interpreted in accordance with the laws of the province of British Columbia. I agree that in the event that any clause or provision of this Release shall be held to be invalid by any court of competent jurisdiction, the invalidity of such clause or provision shall not otherwise affect the remaining provisions of this Release which shall continue to be enforceable. Furthermore, I consent and agree to the jurisdiction of the courts of the province of British Columbia for any action arising out of or relating to this Release. I acknowledge and agree that a photocopy or digital copy of this Release will have the same force and effect as the original.

Miscellaneous
This Agreement is governed by and construed in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein, without regard to rules relating to conflict of laws. Any action relating to this Agreement must be brought in Vancouver, British Columbia, Canada and you irrevocably consent to the jurisdiction of such courts.

This Agreement constitutes the sole and entire agreement between you and THE LU METHOD with respect to the subject matter hereof. It supersedes any other agreement, whether oral or in writing, and renders any other agreement regarding the subject matter hereof null and void.

If any provision of this Agreement shall be declared unlawful, void or for any reason, unenforceable, then that provision shall be deemed severable from the Agreement and shall not affect the validity and enforceability of any remaining provisions.

You agree that this Agreement is specifically enforceable by THE LU METHOD by injunctive relief and other equitable remedies without proof of monetary damages. You further agree that if THE LU METHOD does not exercise or enforce any legal right or remedy which is contained in this Agreement (or which THE LU METHOD has the benefit of under any applicable law), this will not be taken to be a formal waiver of our rights and that those rights or remedies will still be available to THE LU METHOD.

Contact Information
If you have any questions about this Agreement, please contact us at the information below:
THE LU METHOD
229 Kingsway
VANCOUVER BC V5T 3J5
CANADA
Email: hello@thelumethod.com